Booking terms & payments
Summary of the main conditions that apply to tours booked with Responsible Trekking & Travel (RUC 20615740412). Your written quote states the exact price, deposit and payment deadline for your trip. Questions: info@responsibletrekking.com.
How booking works
- A quote is not a reservation. Your place is confirmed once we have your details, your deposit and written confirmation from us.
- Deposits count towards the total price. Tours with the Inca Trail require a deposit of USD 300 per person; tours without the Inca Trail usually require USD 200 per person.
- The remaining balance must be paid no later than 24 hours before the tour starts, unless your quote says otherwise.
Payment methods
- Credit and debit cards online (processing fees may apply).
- Bank transfer in USD or PEN (bank and intermediary fees are paid by the traveler).
- Card or cash (USD or PEN) at our office in Cusco; Yape and Plin within Peru.
Inca Trail and Machu Picchu permits
- Permits and tickets are issued in each traveler's name by the Peruvian authorities. They cannot be transferred, and name or date changes are restricted.
- Because of these rules, deposits for Inca Trail and Machu Picchu permits are non-refundable.
- The Inca Trail closes every February for maintenance.
Changes and cancellations
- Changes after confirmation must be requested in writing and depend on availability; price differences are paid by the traveler.
- Cancellations within 72 hours of the start of the service, and no-shows, may be charged up to 100% of the service price.
- We may adjust or cancel an itinerary for safety reasons (weather, strikes, closures or official restrictions) and will offer an alternative whenever possible.
Your responsibilities
- Bring a valid passport that matches the details you gave us for permits and tickets.
- Travel insurance covering medical care, evacuation and high-altitude trekking is strongly recommended.
- These tours reach up to 4,215 m. Tell us in advance about any health condition, allergy or injury, and follow your guide's instructions.
These terms are governed by Peruvian law. Paying a deposit means you accept them.